Frequently Asked Questions

How do I properly clean my JimmyJane toy?

To clean your device use our JimmyJane Antibacterial Toy Cleaner. Wipe with a clean cloth and let it air dry before storing.

What type of lubricant works best with your toys?

All of our lubricants are premium, non-irritating FDA cleared formulas — which means they're quality enough to use at a doctor's office. Our JimmyJane Intimate Lubricant is water-based and so is our JimmyJane Toy Lubricant which is a slightly thicker formulation specifically designed for toy play. For anal play, we reccomend using our silicone-based lubricant with non-silicone toys or any of our other water-based lubricants. Experiment with our water-based JimmyJane Sensation Lubricant for a tingling experience.

How do I turn my JimmyJane toy on and off?

To turn your device on, simply press and hold the power button for 1-3 seconds. To turn your device off, simply hold the power button for 1-3 seconds.

Do you provide any warranty / guarantee for your toys?

All Jimmyjane, items are backed by a 1-year warranty should there be a mechanical failure. This warranty is valid from the date of your purchase.